1. Make your purchase
2.You will receive an order confirmation
3.Your order will be processed. Please allow 3- 5 business days. Business days do not include weekends.
4. After the processing period is complete; your shipping label will be created.
5. You will receive an order fulfillment email. Your tracking number will be inside this email.
6. Your package is shipped via USPS Priority Mail(2-3 business days).
Return Policy/ Cancellations
All sales are final. Due to the nature of the product. Virgin hair can not be resold after package is open and tampered with. Returns are only accepted if you have received the wrong item. Cancellations are only accepted after 48 hours after your purchase. A 30 flat rate shipping fee will be deducted.
Lost/ Stolen Packages
We are not responsible for any lost or stolen packages.You will not receive a refund for lost or stolen packages.Your order will not be replaced.
If you are not home during the time of expected delivery you can request to have your package held at your local USPS post office.